New Total Engagement Platform to Provide Solutions to Current Challenges In Healthcare Provision

Healthcare providers are seeking to make the best use of technological advances to respond to demand and maximise workflow efficiencies.

Launched in December 2020, Medoment’s innovative healthcare IT platform is set to maximise workflow efficiency and improve engagement, optimising the overall healthcare experience for both patients and providers.

The Challenges

Healthcare systems around the world are under strain and the current COVID-19 pandemic has only added to the pressures faced.  The struggle to optimise capabilities requires administrative inefficiencies to be minimised.

Healthcare providers are seeking to make the best use of technological advances to respond to demand and maximise workflow efficiencies.

The current pandemic has caused a massive acceleration in the use of telehealth, with the use of multiple platforms for appointment management, messaging, and video consultations. There is an urgent need to ensure data security and integration between systems.

The Solution

Designed by experts in healthcare informatics, Medoment offers a complete engagement solution for medical care with online consultation booking and management, teleconsultation, and a patient engagement portal within a single platform.

Accessed via the easy-to-use website and branded mobile app, Medoment enables providers to optimise capacity and reach by minimising delays and cancellations. Improved visibility enables care-seekers to connect to the most appropriate healthcare providers. Streamlined appointment scheduling and management, secure messaging and follow-up improve overall experience and outcomes.

Key features of Medoment:

• Physician search feature
• Appointment scheduling and management
• Automated appointment reminder service
• Personalised content
• Total consultation workflow
• Option for in-clinic or video consultations
• Seamless integration of teleconsultations
• Ability to invite care providers, other healthcare professionals or specialists into video consultations
• Online consent management and virtual waiting room for teleconsultations
• Can be integrated with existing patient management IT or used as a standalone system.
• Improved engagement via secure direct messaging
• Ability to attach documents and access records or test results
• Payment gateway option
• Communication with insurance companies
• Industry Standard Security and Data Protection Compliance (HIPAA)

Launched in December 2020, Medoment will be expanding into Gulf Cooperation Countries, Europe, and North America.

“Medoment delivers the solutions that the healthcare industry strives to secure as the pressure on providers to deliver an efficient service and meet the expectations of care-seekers keeps increasing,” said Ajwad Cader, CEO of HT Works who plans on taking Medoment global in the next few months.